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External command based lookup 'tSessions' is not available because KV Store initialization has failed.

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Search head cluster running 6.3 and Splunk App for Windows Infrastructure 1.20. I'm getting these errors for my scheduled searches:> ERROR SavedSplunker - savedsearch_id="nobody;splunk_app_windows_infrastructure;tSessions_Lookup_Update", message="Error in 'inputlookup' command: External command based lookup 'tSessions' is not available because KV Store initialization has failed. Please contact your system administrator.". No actions executed> ERROR SavedSplunker - savedsearch_id="nobody;splunk_app_windows_infrastructure;tHostInfo_Lookup_Update", message="Error in 'inputlookup' command: External command based lookup 'tHostInfo' is not available because KV Store initialization has failed. Please contact your system administrator.". No actions executed>> ERROR SavedSplunker - savedsearch_id="nobody;splunk_app_windows_infrastructure;DomainSelector_Lookup", message="Error in 'outputlookup' command: External command based lookup 'DomainSelector' is not available because KV Store initialization has failed. Please contact your system administrator.". No actions executed On all three search heads, the permissions for /opt/splunk/var/lib/splunk/kvstore/mongo/splunk.key is -rw------- 1 splunk splunk 88 Oct 22 11:42 /opt/splunk/var/lib/splunk/kvstore/mongo/splunk.key and these errors occur even after splunk is restarted in the environment, so I think that rules out a mongod restart. This stops the majority of the splunk app for windows infrastructure from displaying results.

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