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Citrix - GotoAssist - REST API - API Login is invalid or missing - ERROR_CODE=401

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Hi guys, Had any one tried connecting REST API of Citrix GotoAssist? I am struggling get some useful documents from Citrix, however, lots of links seem to be broken. Such as https://developer.citrixonline.com/oauth and https://developer.citrixonline.com/getting-started-0 I copied the API token from https://desk.gotoassist.com/my_api_token So I tried my luck by using the following configuration: Endpoing URL: https://deskapi.gotoassist.com/v1/incidents.json (link is external) HTTP Method: GET Authentication Type: basic Authentication User: my GotoAssist service account Authentication Password: password of my GotoAssist service account HTTP Header Properties: Authorization=Token token="fc4axxxxxxxxxxxxxx4bdffbf" URL Arguments: blank Response Type: json Response Handler: blank Response Handler Arguments: blank Response Filter Pattern:blank Then I saved the setting, and Splunk return some error message saying "http_error_code = 401 error_message = API Login is invalid or missing".. Could anyone please point what am I missing here. I tried verifying the token by using curl in my Ubuntu, I can get lots of json data by using the following script: curl -u x:fc4a3xxxxxxxxxxxxxxx4bdffbf -H "Content-Type: application/json" https://deskapi.gotoassist.com/v1/incidents.json (link is external) Could anyone please guide me thru? Cheers, Vincent

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