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VNX App - No data in the lun performance section

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We have VNX App version 1.2 deployed with our Splunk Enterprise installation (ver. 6.5.1) If we try to generate "Heat Map - LUN Throughput (IOPs)" it shows no data in column "LUN Throughput (IOPs)↧" . Please advise solution to get the data populated into column “LUN Throughput(IOPs)”.

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