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Why isnt't our firewall showing events? We're sending syslogs to a UDP port

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Good afternoon, We have 3 firewalls that are sending their syslogs to a udp port. 2 are showing events, one is not. It's like the events aren't being indexed. I tried sending the 1 firewall we aren't seeing data for to a different port mapped to the same source type to no avail. I do see splunkd listening on that port, and tcpdump shows data from that ip coming in on that port. What further steps may I take to diagnose this? Thank you in advance!!!

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