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Has anyone had issues with Splunk not indexing any new data from a particular index for a prolonged period of time when there have been updates on the data source?

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Our Splunk instance stopped indexing data from a particular index over 72 hours ago. There have been many updates from the data source that should trigger new events, but the last event is from 3 days ago (instead of this morning, which is the last time there were updates to the data). There are 3 sourcetypes for this index - none have been updated in this time frame. The sourcetypes use an API call to JIRA. I see no error messages in the logs in regards to this. Any idea on what could be causing the issue and how we can go about resolving it?

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