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Why am I unable to view/delete a users dashboards/reports as an Admin?

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Hello everyone, I was hoping that somebody might be able to assist me with understanding an issue I have run across with dashboards and reports. I have a user who created some reports and dashboards...who is now attempting to clean up this space and was going through the process of deleting. It allows him to click on the edit and delete; However, they're still visible to him and he can use them as if they still exist. All schedules remain active too. As Admin, I have attempted to go into their app and delete both the reports and dashboards for him. Unfortunately, they are not visible to me. (seem to not exist). I even had the user walk me through his actions to confirm what he I seeing and send me a link to his reports. **When I click on the URL, it returns a "404" error- stating: Splunk cannot find the "" view.** I was informed of a bug that was addressed in 6.1 that may have some reference to this issue. I have the understanding that our systems were patched, so, I am curious if this issue has been seen or if anyone might be aware of a fix. Thank you.

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