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Indexing and Searching Performance issues

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Hi, I'm writing here out of desperation. We're having significant performance issues with our Splunk environment. I'll share as much info as I can and welcome any input or suggestions greatly: 2 standalone search heads - 1 ES - 1 non-ES Searching and Reporting 7 indexers 2 heavy forwarders ~8000 UFs All boxes are 20 cores and 48 GB RAM running Ubuntu and on ESX in a dedicated UCS farm with no overprovisioning. We're using shared Vmax storage for indexers and shared NIMBLE everywhere else. All of our indexing and forwarding queues are 90+% filled and our indexing is hours and in some cases days behind. We're struggling to identify the root cause. Any feedback is hugely appreciated. Thank you in advance.

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