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Palo Alto Networks App: why is our Web Activity Dashboard empty?

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Running the latest PAN FW App and Add On Splunk 7.02 I followed troubleshooting steps to no avail. URLs are reported by a regular search. After a bit of investigation it looks like there's no event type "pan_url", which is used in the datamodel. So, you run a simple query such as eventtype="pan_threat" The query returns results, including URLs but `eventtype="pan_url"` comes up empty. Any idea?

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