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Users are constantly being prompted to "take the tour" when logging into Splunk 6.4.1

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After I upgraded my Splunk environment to 6.4.1, my users are reporting that they are repeatedly prompted as a new user would to take the tour for the app. I notice for users that are not getting it, under etc/users/username/app/local/ui-tour.conf will have a viewed = 1, while other users do not. Any idea why this is occurring?

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