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We created new roles and assigned capabilities, but why are users sometimes unable to view dashboards?

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Hi, We are seeing a weird issue with our roles. We have created new roles and assigned capabilities for our new APP. Although all the roles and capabilities look good, users with that role are unable to view dashboards periodically (some times they are able to view)..But if we log in with admin access, we are able to view all the dashboards. Whenever a user is facing this issue, we are just refreshing the search head using /deploy/reload and then are able view dashboards. Note that Our Search heads are in POOL, and apps are located in the below location: This was my first time working with pool environment cd /mnt/splunk_coe/coe_pool/etc/apps/myapp/local/authorize.conf We also have `cd /opt/splunk/etc/system/local/authorize.conf` Is this some file precedence happening? Thanks Sarath

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