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Splunk App for Web Analytics: http_user_agent missing for browsers in compatibility mode

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Fields such as ua_family and ua_major are showing up as unknown for browsers operating in compatibility mode. I've tried updating the Python code from the TA-user-agents app, which appears to be what's in the /bin directory, minus the regexes.json file, and still no luck. How can I get the app to recognize browsers working in compatibility mode? The raw data has the information, but the lookup doesn't.

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