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Unable to fetch spirion data

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I am trying to integrate Spirion with Splunk but getting below errors: 10-02-2019 15:55:53.539 -0500 ERROR ExecProcessor - message from "python /opt/app/splunk/etc/apps/TA-spirion/bin/spirion_locations.py" Splunk was unable to retrieve data from the Spirion API. The following error was encountered when accessing Spirion API Location to obtain data: 'data' 10-02-2019 15:55:33.822 -0500 ERROR ExecProcessor - message from "python /opt/app/splunk/etc/apps/TA-spirion/bin/spirion_endpoints.py" The Spirion API username and/password is incorrect or unauthorized for API access. A status code of 403 was returned. The "Enable Web API" checkbox is checked on CAT interface. Does anyone know what these 2 errors mean?

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