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ITSI 4.3.0 Backfill Exception during startup

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Hi, I have been using ITSI 4.3.0 for some time now, A few months ago had a KV Store issue which seemed to resolve itself by doing a ITSI restore, not sure if thats related. For 1 month now ITSI takes a while to start and i am missing data in some dashboards because of the backfill exception error, i believe. This is the exception 2019-10-04 18:28:33,387 ERROR [itsi.backfill] [__init__] [exception] [30764] Backfill core job exception Traceback (most recent call last): File "/opt/splunk/etc/apps/SA-ITOA/bin/itsi_backfill.py", line 83, in do_run backfill_core.start() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/backfill/__init__.py", line 695, in start self._run_main_loop() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/backfill/__init__.py", line 654, in _run_main_loop while (self._should_execute() File "/opt/splunk/etc/apps/SA-ITOA/lib/itsi/backfill/__init__.py", line 509, in _should_execute self._last_exe_check_val = self._modinput_is_target(self.session_key, logger=self.logger) File "/opt/splunk/etc/apps/SA-ITOA/lib/ITOA/itoa_common.py", line 241, in modular_input_should_run if info.is_captain_ready(): File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/utils.py", line 154, in wrapper return func(*args, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/server_info.py", line 198, in is_captain_ready cap_info = self.captain_info() File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/utils.py", line 154, in wrapper return func(*args, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/server_info.py", line 224, in captain_info output_mode='json').body.read() File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/splunklib/binding.py", line 287, in wrapper return request_fun(self, *args, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/splunklib/binding.py", line 69, in new_f val = f(*args, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/splunklib/binding.py", line 665, in get response = self.http.get(path, self._auth_headers, **query) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/splunklib/binding.py", line 1160, in get return self.request(url, { 'method': "GET", 'headers': headers }) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/splunklib/binding.py", line 1218, in request response = self.handler(url, message, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/splunk_rest_client.py", line 140, in request verify=verify, proxies=proxies, cert=cert, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/requests/api.py", line 60, in request return session.request(method=method, url=url, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/requests/sessions.py", line 533, in request resp = self.send(prep, **send_kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/requests/sessions.py", line 646, in send r = adapter.send(request, **kwargs) File "/opt/splunk/etc/apps/SA-ITOA/lib/SA_ITOA_app_common/solnlib/packages/requests/adapters.py", line 498, in send raise ConnectionError(err, request=request) ConnectionError: ('Connection aborted.', error(104, 'Connection reset by peer')) And the result of this code exception seems to appear here, as example ![alt text][1] I have the following settings - [httpServer] maxThreads = -1 maxSockets = -1 and $ ulimit -a core file size (blocks, -c) 0 data seg size (kbytes, -d) 1073741824 scheduling priority (-e) 0 file size (blocks, -f) unlimited pending signals (-i) 257556 max locked memory (kbytes, -l) 64 max memory size (kbytes, -m) unlimited open files (-n) 250000 pipe size (512 bytes, -p) 8 POSIX message queues (bytes, -q) 819200 real-time priority (-r) 0 stack size (kbytes, -s) 8192 cpu time (seconds, -t) unlimited max user processes (-u) 64059 virtual memory (kbytes, -v) unlimited file locks (-x) unlimited setting on all Linux SHC Members. Wondering if anyone has had this experience and/or similar and possible fixes / workarounds. If you need any further details to assist i'll try to answer. [1]: /storage/temp/275792-itsi-misssummary.png

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