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pantag & panuserupdate version 5.2.0 of PA splunk app invalid credentials

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I have an odd issue with pantag that I cannot figure out. I have a PA-200 device, and the pantag script fails in debug mode like this: 2016-09-29 20:20:53,351 +0000 ERROR common:183 - Unable to get apikey from firewall: Invalid credentials. 2016-09-29 20:20:53,476 +0000 INFO common:174 - Debugging enabled 2016-09-29 20:20:53,476 +0000 INFO common:202 - Determining if required arguments are present 2016-09-29 20:20:53,476 +0000 INFO common:202 - Determining how firewalls should be contacted based on arguments 2016-09-29 20:20:53,476 +0000 INFO common:202 - Use Panorama: False 2016-09-29 20:20:53,476 +0000 INFO common:202 - VSys: vsys1 2016-09-29 20:20:53,477 +0000 INFO common:202 - Hostname: ***.***.***.*** 2016-09-29 20:20:53,477 +0000 INFO common:202 - Using serials from logs 2016-09-29 20:20:53,477 +0000 INFO common:202 - Begin get API key 2016-09-29 20:20:53,503 +0000 INFO common:202 - API Key was not in Splunk credential store 2016-09-29 20:20:53,503 +0000 INFO common:202 - Getting credentials from Splunk credential store 2016-09-29 20:20:53,512 +0000 INFO common:202 - Getting API Key from firewall/Panorama 2016-09-29 20:20:53,855 +0000 ERROR common:182 - File "/opt/splunk/etc/apps/SplunkforPaloAltoNetworks/bin/panTag.py", line 249, in main_splunk() File "/opt/splunk/etc/apps/SplunkforPaloAltoNetworks/bin/panTag.py", line 155, in main_splunk apikey = common.apikey(sessionKey, hostname, debug) File "/opt/splunk/etc/apps/SplunkforPaloAltoNetworks/bin/lib/common.py", line 166, in apikey exit_with_error("Unable to get apikey from firewall: %s" % str(e)) File "/opt/splunk/etc/apps/SplunkforPaloAltoNetworks/bin/lib/common.py", line 182, in exit_with_error logger.error(''.join(traceback.format_stack())) 2016-09-29 20:20:53,855 +0000 ERROR common:183 - Unable to get apikey from firewall: Invalid credentials. However from the same server I CAN generate an API key via curl both to panorama and the device itself: curl -kX GET 'https://192.168.57.253/api/?type=keygen&user=*****&password=*******'***** I've tried making my PaloAlto API user account a full device admin, but that didn't change the behavior. I also determined that i get a similar invalid credentials error if I try to hit the api keygen link without specifying ?type=keygen&user= (i.e. ?keygen&user=) but that is likely a red herring.

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