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How to troubleshoot why I'm not getting email alerts from Splunk?

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I have set up email on my Search Head. I am able to send a test email message using the following: whatever search | sendemail to="me@mydomain.com" But when I set up alerts, I do not get an email, and I am sure there are results. What am I missing? I cannot find any log files that indicate a problem. Any suggestions are more than welcome! Thanks!

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