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How to resolve "Invalid username or password. Your license is Expired" error?

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I've been contracted to install and setup Splunk Enterprise on Windows Server 2008R2 for a customer. I originally did an install back in December, had changed the admin's password, but then the customer delayed the project and reassigned me. I'm now back on the Splunk project. Splunk was never licensed, although I have the license file to use. I accessed localhost:8000 intending to log in and add the license, but the password I configured in December didn't work. Invalid username or password. Your license is expired. Please login as an administrator to update the license. I tried stopping the Splunk services, renaming the passwd file in /etc/ per other posts to delete all users and passwords, restarting the service and then logging in with **admin** and **changeme** but I get the same error message. I'm not sure how to get into Splunk in order to update the license.

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