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External command based lookup is not available because KV Store initialization has failed

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Hello, After installing an app from one env SH into another environment SH and restarting it, I am getting: External command based lookup is not available because KV Store initialization has failed Any ideas on how to solve this? What are the consequences of deleting mongod.lock and splunk.key form /etc/var/lib/splunk/kvstore/mongo on a SH ?

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