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How to resolve error "External command based lookup is not available because KV Store initialization has failed"?

Hello, After installing an app from one environment Search Head (SH) into another environment SH and restarting it, I am getting: External command based lookup is not available because KV Store initialization has failed Any ideas on how to solve this? What are the consequences of deleting mongod.lock and splunk.key form /etc/var/lib/splunk/kvstore/mongo on a SH?

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