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Why am I getting error "Splunk.License: failed to add because: license is expired"?

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We started using Splunk's Free version to see how powerful this tool was and the expected happened. The license was about to expire. We contacted Splunk, we paid for the license, I added the license (before expiring) to our Splunk instance, and everything was working fine. Some time passed and the license expired. I tried adding the license again and now, I'm getting the following message: Bad Request — In handler 'licenses': Splunk.License: failed to add because: license is expired Any ideas? Thanks!

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